How to request documents
For people who have completed their program, including those awaiting graduation approval.
Request process
- 1
Select documents and delivery
Select multiple types across units in one request. All items share one delivery method.
- 2
Enter contact and study details
No account is required. Check your email and provide details that help staff locate your records.
- 3
Pay and attach evidence
Pay the combined total using the displayed QR. Verify the recipient in your bank app and upload PDF, JPG or PNG evidence.
- 4
Track and receive documents
Save your reference and private link. Staff verify your details and prepare documents through their existing process.
Receiving documents
Email attachments
Staff send files to the email in the request once payment, eligibility and identity checks are approved. Ready items may be sent separately.
Paper collection
Choose one pickup point. Documents are transferred internally from producing units and become ready only after arrival is acknowledged. Paper fees equal the unit fee multiplied by the number of copies.
Processing times will be published once confirmed by the institution.
Review and refunds
Submission and payment do not guarantee eligibility. Staff review study records and document conditions. If identity checks are incomplete, release is held pending additional documented review.
For items that cannot be issued, the central payment officer approves and records the refund. The bank transfer occurs outside this app, and its progress is shown in the same request.
Privacy information
Provide a Thai ID or Passport number so staff can locate and compare records. The number cannot be used for public request lookup. Program, student ID and completion year may be left blank if not remembered.
The institution is configuring its operational privacy notice, including responsible contacts, data subject rights and retention periods. Actual intake remains closed until this is configured.
Public lookup shows only general status. A private link grants access to details without login, so keep it confidential. No ID or passport copy is required for submission.